FAQ

The use of services provided by TS DIGITAL LABEL establishes agreement to these terms. By registering or using our services you agree that you have read and fully understood the following terms of Service and TS DIGITAL LABEL will not be held liable for loss in any way for users who have not read the below terms of service.

GENERAL

By placing an order with TS DIGITAL LABEL , you automatically accept all the below listed terms of service whether you read them or not.

We reserve the right to change these terms of service without notice. You are expected to read all terms of service before placing any order to insure you are up to date with any changes or any future changes.

You will only use the TS DIGITAL LABEL website in a manner which follows all agreements made with Digital Streaming cards/Spotify/Apple/Sound Cloud/Youtube/Other Services and products on their individual Terms of Service page.

TS DIGITAL LABEL rates are subject to change at any time without notice. The payment/refund policy stays in effect in the case of rate changes.

TS DIGITAL LABEL does not guarantee a delivery time for any services. We offer our best estimation for when the order will be delivered. This is only an estimation and TS DIGITAL LABEL will not refund orders that are processing if you feel they are taking too long.

TS DIGITAL LABEL will try hard to deliver exactly what is expected from us. In this case, we reserve the right to change a service type if we deem it necessary to complete an order.

2

DISCLAIMER

TS DIGITAL LABEL will not be responsible for any damages you or your business may suffer.

3

LIABILITIES

TS DIGITAL LABEL is in no way liable for any account suspension or picture deletion done by Spotify, Apple, YouTube, Sound Cloud, or any other Media Service

4

SERVICE

TS DIGITAL LABEL will only be used to promote your Spotify/ Apple/ Youtube/Sound Cloud or other Media accounts and help boost your "Appearance" only.

We DO NOT guarantee anyone will interact with you, we simply guarantee you to get the promotion you pay for.

You will not upload anything into the TS DIGITAL LABEL site including nudity or any material that is not accepted or suitable for the Spotify/ Apple/ Youtube/Sound Cloud or other Media accounts.

Private Videos/accounts would not a get a refund! Please insure that your account/video is public before ordering.

5

SHIPPING & FULFIlLMENT

Physical Products (Digital Streaming Cards): Takes 2-3 business days for design and approval. Once approved by you, product is shipped and delivered within 3-5 business days VIA UPS. We will will ship Digital Streaming Cards to the billing address provided unless a different shipping address is specified by the customer. (WE CAN ONLY SHIP DOMESTICALLY TO THE U.S)

 

Digital Promotion Services: You will start to see movement within 5-10 Business days, usually sooner  from the day you purchase. (weekends are not business days!)

6

REFUND POLICY

No refunds will be made to your payment method. After a deposit has been completed, there is no way to reverse it. 

You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.

If you file a dispute or charge-back against us after a deposit, we reserve the right to terminate all future orders, and ban you from our site. We also reserve the right to stop any previous promotions we're delivering to you or your clients Spotify, Apple, YouTube, Soundcloud or other media accounts.

Orders placed on TS DIGITAL LABEL will not be refunded or canceled after they are placed. Unless approved by TS DIGITAL LABEL. 

Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it.

Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. There are no exceptions.

Please do not use other promotion companies at the same time for the same song/video/account were promoting.. We cannot give you proper promotion in that case. We will not refund for these orders.

7

PRIVACY POLICY

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. All information is encrypted and saved in secure servers.

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TOS

Terms of Service

Please read this page carefully. These terms and conditions constitute the legal documentation to ensure that a legally binding contract is in place between us and you.
There are a few simple steps that you need to be aware of before you use our services:
If you wish to order Our Intangible goods or Services

“Music Promotion” then you must follow the instructions on our site to order the services.
When using www.TsDigitalLabel.com, you agree to obey all rules on the website. You acknowledge that these rules may change over time and that you will obey their most current form. We want to make special mention of the following rules:
• After placing your order, Cancellation of that order will not be accepted. Don't make your page private , remove or change the link after placing the order. No cancellation or refund will be provided for them.
• You must not upload viruses or other malicious code.
• You must not facilitate or encourage any violations of this statement.
• You must not use bots, auto-clickers, our external scripts on the website.
• You must not use our system to do anything unlawful, misleading, malicious, or discriminatory.
• www.TsDigitalLabel.com is in no way accountable for any sort of account suspension or picture deletion done by Media Sites.
• You must not post content that: is hateful, threatening, or pornographic; incites violence; or contains nudity or graphic or gratuitous violence.
• You must not do anything that could disable, overburden, or impair the proper working of www.TsDigitalLabel.com, such as a denial of service attack.
Anyone found to be breaking any of these will be permanently removed from www.TsDigitalLabel.com website.

Please understand that if you refuse to accept these Terms & Conditions, you will not be able to use this site or our services/products.

Refund/Return Policy

www.TsDigitalLabel.com is offering Physical products such as Digital streaming cards and Intangible Custom services such as Digital Music/Video Media Marketing/Promotional Services. So we will not REFUND your Payment Gateway account. Any Kinds of refund request will be denied, NO RETURNS OR REFUNDS Unless approved by TS DIGITAL LABEL.