All You Need
To Know
ORDER SUPPORT
IF YOU HAVE ANY QUESTIONS
FEEL FREE TO EMAIL US AT:
Sales@MyDigitalLabel.com
(FOR DIGITAL & PHYSICAL ORDERS)
OR
CALL INTO OUR OFFICE
AT 678-710-9982
(FOR ONLY PHYSICAL ORDERS)
WERE OPEN
MON-FRI 10AM-5PM(EST TIME)
SATURDAY - SUPPORT CLOSED
SUNDAY - SUPPORT CLOSED
IF YOU JUST PLACED A DIGITAL ORDER, PLEASE WAIT AT LEAST 5-10 BUSINESS DAYS TO SEE MOVEMENT
(EXCLUDING WEEKENDS) BEFORE YOU FILL OUR ORDER SUPPORT FORM!
What To Do
After You Place Your Order
SEND OVER ARTIST INFO, STREAMING LINK(S), SOCIAL MEDIA LINK(S) , SINGLE/ALBUM COVER OR ANY INFORMATION OR FILES WE NEED FOR YOUR PRODUCT!
ALSO SPECIFY WHAT LINK(S) YOU WANT DIRECTED ON THE FRONT, AND WHAT LINK(S) YOU WANT DIRECTED ON THE BACK
IN EMAIL!
ORDER CAN NOT BE STARTED TILL YOU EMAIL US ALL INFO WE NEED TO GET STARTED ON YOUR CARDS!
WE WILL SEND PROOF OF DESIGN TO EMAIL YOU PAID WITH FOR APPROVAL BEFORE WE START PRINTING!
(WE DO NOT CREATE OR MAKE CHANGES TO ALBUM COVERS!)
Refund & Exchange
We Are Not Responsible for Typos, Wrong Information or Any Design Flaws of Digital Streaming Cards, Please Fully Review All Design Proofs Provided. As with All Personalized Products Created Just For You – Using Your Name, Text and Artwork to Produce Final Product : ALL SALES ARE FINAL, NO RETURNS OR REFUNDS ON PERSONALIZED PRODUCTS. THE PROCESS IS PERMANENT TO THE PRODUCT, SO THERE ARE NO REFUNDS OR RETURNS.
The Buyer is Fully Responsible if You’re are Not Available at the Address to Receive your Package, or Wrong Address and We Must Re-Ship, Buyer Must Pay for New Shipping Fees to Re-Ship. If The Package is Damaged Upon Arrival Please Contact the Shipping Company ASAP, then contact us. Checking Out and Paying Via our PayPal Gateway Means Your Understand and Fully Agree with Our Policies.
No cancel, no changes, No Refunds, no unauthorized charges, and no PayPal Cases once Digital orders are placed. Once order is started you'll have to wait for it to finish! Once you click Buy Now and check out you now agree to these terms and conditions.